WARANTEES & GUARRANTEES
All waranties and Guarantees are for products bought at or from crossale.com directly only.
we are not responsible for any 3rd party
transactions.
BIRTHSTONES AND ANNIVERSARY GIFT GUIDE AT BOTTOM OF PAGE
#1 PRODUCT EXCELLENCE GUARANTEE
Every product you buy from crossale.com must be free of defects or you may return it immediately to your distributor for replacement
#2 LIMITED LIFETIME FASHION JEWELRY GUARANTEE
Fashion jewelry is unconditionally guaranteed for life! You may return any costume jewelry item for immediate replacement* or repair even if gem or simulation is missing, and even if damage was caused by your own negligence! This is the most dramatic jewelry guarantee possible, and we back it 100% for life. Simply return the jewelry item postage prepaid to Customer Satisfaction, P0. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the item. Include $7.50 per item, to cover cost of handling, return postage and insurance. Replacement will include a new Guarantee Certificate. This guarantee covers all costume jewel-ry of up to and including $49.95 retail value. This guarantee does not cover any 10K, 14" gold, genuine diamond, sterling silver or cubic zirconia.
#3 FINE JEWELRY LIMITED GUARANTEE
1. Our Fine Jewelry is guaranteed to be as described.
2. If not completely satisfied, return merchandise within five days
of delivery for replacement or full refund.*
3.Jewelry must be returned to your distributor in its original condition,
with the original sales slip.
*Certain limitations apply to the following custom-made items: Special-sized
rings, and items with monograms or names. are not cancelable or returnable
for refund
IMPORTANT NOTE: For Guarantees #4 through #6-before returning quartz analog watches or clocks, please make sure the problem is not simply dead batteries (not covered by the guarantees).
#4 TWO-YEAR LIMITED MECHANICAL AND LCD WATCH GUARANTEE
We will repair at no charge the mechanism of any watch purchased from us which proves defective within 2 yeam of purchase date. Simply return the watch postage prepaid to Customer Satisfaction, P0. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the watch. Include $5.00 per item, to cover cost of handling, return postage and insurance. This Guarantee does not cover watches subjected to unautho-rized repair; modification or abuse. This Guarantee does not cover broken crystals or worn watch bands. To replace either, remit an additional $2.50 for aystal, or leather, or plastic watch band with your Certificate. To replace metal, special decorative or jeweled ladies' watch bands write Customer Satisfaction for a price quote. This guarantee does not cover analog quartz watches - (See Guarantee #4). This guarantee does not cover watches that have their own Manufacturer's Guarantee and service center locations included with each watch.
#5 ONE-YEAR LIMITED QUARTZ ANALOG WATCH GUARANTEE
Your quartz analog watch movement is guaranteed for 1 year from date purchased against any failures due to defective materials or workmanship, and will be repaired or replaced* provided the watch has not been abused or subjected to unauthorized repair or modification. To have your watch repaired under this guarantee, simply return the watch with $7.50 per item, to cover handling, return postage and insurance, along with the Guarantee Certificate to Customer Satisfaction P0. Box 1600, Woodland Hills, California 91365. To replace bands or crystals that are broken or worn, remit an additional $2~0 each with your Guarantee Certificate. To replace metal, special decorative or jeweled ladies' watch bands write Customer Satisfaction for a price quote. This guarantee does not cover watches that have their own Manufacturer's Guarantees and service center locations included with each watch.
#6 ONE-YEAR MECHANICAL OR QUARTZ WALL CLOCK GUARANTEE CERTIFICATE
We will repair, at no charge, the mechanism and actual movement of a wall clock if it proves defective within 1 year of purchase date. Simply return the wall clock, postage prepaid and insured to Customer Satisfaction, P0. Box 1600, Woodland Hills, 'California 91365 with the Guarantee Certificate that accompanied the wall clock. Include $12.50 per item, to cover cost of handling, return postage and insurance. This guarantee does not cover any glass or wood facings, nor wall clocks subjected to unauthorized repair, modification or abuse.
#7 THREE-YEAR LIMITED CUBIC ZIRCONIA COSTUME JEWELRY WARRANTY
Your Cubic Zirconia costume jewelry is guaranteed for 3 years from purchase date provided the CZ stone is not missing. Simply return the item, postage pre paid and insured, with the Guarantee Certificate and your check or money order for $5.00 per item, to cover handling and return insured postage to Customer Satisfaction, no. Box 1600, Woodland Hills, California 91365.
#8 ONE-YEAR 35MM CAMERA LIMITED WARRANTY
Your 35mm camera is warranted to be free from original defects in workman-ship and materials for 1 year from purchase date. Note: This warranty does not cover any damage that might be caused by abuse or improper use. Your cam-era will be repaired or replaced*. Simply return the camera, postage prepaid and insured to Customer Satisfaction, P0. Box 1600, Woodland Hills, California 91365, with the Warranty Certificate, a copy of your invoice or sales receipt and your check or money order for $5.00 per item, to cover handling, return postage and insurance.
SUBSTITUTIONS
We reserve the right to update model designs, or substitute models or colors whenever these changes represent an equal or better value for our customer& Items illustrated in this catalog are actual photos of the products available at the time of printing. An updated version may be substituted at a later date. Products depicted on packaging may vary slightly from the actual product because of this updating, or because the manufacturer packages several mod-els of a product in one style box. All the sizes of products indicated or shown in this catalog are close approximations. Although our staff of proofreaders works diligently to ensure the accuracy of copy descriptions and prices, we reserve the right to correct typographical errors. *Replacement is subject to item availability If exact replacement is not available, replacement will be a comparable item of at least equal value.
BIRTHSTONES AND COLORS
January-Garnet, February-Light Purple Amethyst, March-Blue/Green Aquamarine, April-Diamond, May-Emerald, June-Pearl, July-Ruby, August-light Green Peridot, September-Blue Sapphire, October-Multi-Color Opal, November-golden Topaz, December-Turquoise or Blue Zircon.
Wedding Anniversary Gift Guide
This handy guide shows the "Traditional" as well as the "Modern" gifts to give on various wedding anniversaries.